Topic: Inventory changes itself
Does anyone else have a problem with stock levels or inventory making changes to themselves? Changes that you have NOT made? We have now experienced this many times...items that we have put offline simply put themselves back online. Or variants that have sold out (and been de-listed by us) suddenly re-list themselves?
This is a nightmare for us. Orders arrive (especially after a weekend) for items that were sold out, sometimes years ago. We then have angry customers and a stack of refunds to do. Ashop (specifically Andrew) says it is logged as us making the changes but...would we shoot ourselves in the foot like this? Ashop say they are 'looking into it' but are always blameless.
This is killing our business...anyone know anything?????????